We aim to enhance our services to CPA Members by using the services of our legal helpline provider, Law Express.
They are an established and respected business, and will be able to deal with most enquiries - Commercial Law, Company Law, Employment Law, Health and Safety and Taxation. They will not, however, be able to assist Members on issues surrounding the CPA Conditions; you must contact the CPA instead.
We would request that Members initially contact the CPA to ascertain whether we can be of assistance before contacting Law Express.
In the event that CPA staff are unavailable or cannot be of assistance, the new helpline number is 0800 092 1980; Law Express's call centre hours are from 8am - 8pm Monday to Friday, and from 9am - 12 noon at weekends (excluding bank and public holidays).
If they cannot deal with your query immediately, they will endeavour to return your call within the hour.
You can download a summary below that provides an overview of the services Law Express provide.
The Law Express Legal Advice Service is provided as part of the benefits available to CPA Members.
Top Service is the UK's only credit reference and debt recovery service provider specifically for the construction industry.
Specialising in up to date trading experiences from fellow traders in the industry, the credit information Top Service provide is an ideal way for you to see a true picture of how your potential customer is paying other suppliers. You can also check more generic information such has suggested credit limits, credit scores, key financials and other standard credit information.
Top Service can help you keep a breast of your customers but monitoring them and keeping you updated with any financial or operational changes within the company.
With Top Service acting in a debt recovery function for many of your fellow traders, customers of the construction industry really do sit up and take notice of their well known name in the industry.
Free and Discounted Services for CPA Members
Our friends at Top Service have provided some exclusive offers for CPA Members.
CPA members are entitled to free credit control advice, ranging from information you should have before you offer credit to how to deal with a difficult debtor.
To claim your free advice simply contact Top Service on 01527 503990 or email firstname.lastname@example.org
CPA Members have access to Top Service's suggested credit application form to help you understand exactly who you are dealing with. Simply click the link the below to download the form or contact Top Service to have your credit application form emailed or faxed to you.
CPA Members are entitled to a 25% discount off a standard Top Service subscription.
You can download the Top Service Credit Application Guidance and form documents below should you begin offering credit facilities to your customers.
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This document is designed to help protect your business from bad debts when hiring out plant and equipment